Thank you for shopping at Audiobooks Book Shop (ABBS). If you are not completely satisfied with your digital purchase, we’re here to help. Since all our products are digital (usually in PDF, ePub or MP3 format), returns are not really possible. However, we at ABBS understand that a person may want to get a refund due to many reasons, therefore we have the following policy, great policy for refunds:
We have a 1 week (7 days) refund policy in case if a product doesn’t meet the description, is the wrong format or edition or is not formatted properly. ABBS will refund you the full amount.
If you have mistakenly purchased a product, and inform us almost immediately, we try and refund you 100% of the amount. However, this is done on a case by case basis and we take some things into consideration like how soon you informed us, did you download the product or not etc.
In case of double charge, duplicate purchase, etc, you can ask for a refund anytime. We will honor your request even if it is 5 months late.
When asking for a refund, please contact us via eMail, or SMS and tell us the problem along with your order number and/or email you used for the order and your mode of payment. We try to respond within a maximum of 24 hours (however, its usually much sooner).
Contact us for any problem, we will try our best to solve it. We are very liberal with our refunds policy for your benefit 🙂